Please allow up to 28 days for delivery, although we aim to deliver sooner. We are only able to deliver to mainland UK addresses excluding the Highlands of Scotland.
Our delivery charge is offer and product dependent but will be no more than £5.99 per order. Please refer to the checkout for more details.
We carefully pack and check all orders prior to dispatch and we hope that you are delighted with the items that you have chosen.
If there is a problem with any of the products that you have ordered we will be pleased to offer you an exchange or a refund. Please follow the returns procedure detailed below:
If you no longer have the Delivery Note please follow the returns procedure but enclose a letter with your goods.
If you are not 100% delighted with the products we deliver to you we are happy to offer an exchange or refund. Please call us on 0800 316 4454 within 30 days of receipt and we will advise you on how to return your goods. If you require our carrier to collect the goods, a delivery charge of £5 will apply.
Many of our larger items such as composters and water butts come with a 5 year or 10 year guarantee as specified in the product description. If the product fails within this time period, we will replace it for you. Please contact our customer care team on 0800 316 4454 for further information.